In-Store Pickup

What you need to bring to the store:

• Your valid Government issued photo ID 
• The Credit Card used to process this transaction. 
• To protect our customers against fraud, we require that the names on both the ID and the card must match.

Wait until you receive a confirmation email from the store notifying you that your order is ready for pickup. We make sure that the item is still available, in working order, and the paperwork is ready for you to sign.

• It's not too late for trades!
• If you have gear, simply bring it in when picking up your purchase. We'll offer you our trade price in a check.
• Items must be picked up at the location they are purchased from.
• In-store pickup is not a site to store service. If you select 'In-Store Pickup' for an item located in Kentucky... you're going to have to drive to Kentucky to pick it up!
• Be prepared to pick up your item within three (3) business days.  
• If you can't make it in by then, we'll cancel the order and refund your card.
• In rare cases, an item purchased online may no longer be available. As each item is unique, we do not have substitutes or multiple quantities. A refund will be promptly given for any order that can't be filled.
• Sales tax applies to all purchases made online and selected for 'In-Store Pickup'.
• Tax-exempt customers will be issued a refund of the tax collected via the original form of payment after picking up their items
• Management reserves the right to modify or limit all transactions.